Mrs Angry Face & Mrs Happy Face

I worked from the London office today. As I'm based in Basingstoke I used the 'drop-in' room to connect my laptop and sat next to a rather scary lady. She looked sweet, lovely and innocent like butter wouldn't melt in her mouth, and for the first hour she was fine, conducting business (I think she was from our sales department). Then after what seemed a friendly phone call, she said "Goodbye..." *hangs up phone* "you f*cking waste of space". Shocked by this unexpected behaviour, I quickly got up and rushed to the vending machines around the corner to release the laughter from within; and so the day continued in that way, with Mrs Angry Face slagging off each person she spoke to as if she was unaware that she was in a room full of people.

Which reminds me of the lady in Basingstoke who we've nicknamed Mrs Happy Face. One of the phones in our department broke, so rather than call maintenance, we swapped it with a phone on one of the spare desks. We were so proud of ourselves. A few days later another phone broke, so we called the help desk to sort it out. An hour or so later, a woman burst into our department and started yelling at us for messing up "the system"! Nobody must touch her precious telephones! Her children! It was like we were being yelled at by a protective mother who had spotted us encouraging her children to play with fire. To make a long story short, we only touch the phones these days when absolutely necessary ie. to call 999. We reckon she has a sixth sense and will soon be back.